We have made good progress over the past few weeks with VoiceSage’s launch into America. Mark Oppermann, VoiceSage’s Sales Director, spent a week with me traveling in and around Boston talking with partners and potential clients. We also had a chance to attend a Boston Celtics game!
One of the highlights of this visit was our chance to provide a keynote presentation called Social Media meets the Contact Center for the NECCF Spring event. This is a slightly edited version of the presentation that we gave to the folks in attendance. I am confident we will be seeing lots more of the NECCF community. Our practical message that VoiceSage helps enterprises move their business metrics using a variety of phone and web tool sets was very well received. The questions about great business cases were fantastic. The business challenges seem to be the same regardless of where we are in the world.
A second highlight was our meeting with members of the Dialogic team. VoiceSage has been a long time Dialogic customer and is now a member of their partner program. Dialogic has been an early advocate and enthusiastic supporter of the CEBP space. We look forward to working with them.
We always enjoy providing a bit of a promotion to the April ECOMM conference being held in San Francisco. I will be attending with colleague Paul Sweeney later this month. VoiceSage sponsored the ECOMM European event last Fall. This is always a fantastic gathering of thought leaders in the Telco industry. For those not able to attend in person, I would encourage following the event via several virtual back channels that are available.
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