VoiceSage is coming to America

One of the VoiceSage company goals entering 2010 was to launch across the USA. So, I was excited to join VoiceSage a few months ago after seeing its fantastic success with the largest enterprise clients across the UK and Ireland.

In this CEBP, Cloud Communications or Telco 2.0 industry (pick your definition), that I've worked to grow and written about here in the US since it's inception, we have seen years of talk, research, and pointing towards a future filled with opportunities.

However, VoiceSage stands out as unique within the industry simply because it has been able to create real value for the largest and most demanding clients across Retail, Utilities, Government, Healthcare, Banking,Insurance, and the Telco markets. For a company of any size, anywhere, the VoiceSage client base in the UK and Ireland is impressive.

Over these first few months, our "soft" launch into America has been recognized by thought leaders across the industry. Here are a few mentions.

During the Telco 2.0, Orlando Executive Brainstorm conference in December, Thomas Howe's CEBP presentation to the crowd of Telco executives identified VoiceSage and Ifbyphone as the two leading examples of CEBP solutions in the world.

In January, VoiceSage was invited to join two CEBP panels as part of the ITEXPO's Cloud Communications Summit in Miami Beach. Here is a video link to one of our panel discussions.

In February, VoiceSage was mentioned as an industry leader in an interesting article about the difference between CEBP and Unified Communications by UC-Edge.

VoiceSage was invited to add our thoughts on improving customer experiences using CEBP with an essay in the Cloud Communications 2010 ebook being published later in March. This book has a stellar cast of industry participants and will certainly be required reading throughout the telecommunications industry.

The NorthEast Contact Center Forum asked VoiceSage to offer a keynote presentation during its March 23rd Summit near Boston. The theme is Social Media meets the Contact Center. We are excited to share client uses cases from a wide variety of our customers' experiences.

Finally, we will be attending and supporting the Spring ECOMM event in San Francisco in April. This event is certainly where the future of Telco gets talked about and launched. VoiceSage sponsored the Fall ECOMM conference in Europe.

With this progress, VoiceSage's launch across the US is just getting started. Be sure to look for regular VoiceSage announcements and updates coming soon.

Thanks
Patrick Murphy
VoiceSage
March, 2010